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Stream Health Overview

Learn how Stream Health is structured and how to interpret each stream status at a glance.

What is Stream Health?

Stream Health provides a real-time overview of all driver radio streams during a live session. It helps you detect connection issues, silent feeds, and configuration problems before they affect transcription.

When to use Stream Health?

Before a session goes live — confirm all driver streams are configured and connected

During a live session — monitor failures or silent feeds that may cause transcription gaps

When troubleshooting — quickly identify affected drivers and determine whether the issue is upstream (e.g. team radio off) or within ONE TRANSCRIPT

When a session is live, the Stream Health page is divided into five key areas:

How to Upload and Transcribe Audio Files - Step 7 (1)

  1. Session header — The session name, start time, and end time

  2. Controls — Silent Threshold, Refresh Rate, and last refresh timestamp

  3. Summary cards — Number of Healthy, Silent, and Failed drivers

  4. Driver grid — One card per driver showing team color, name, and status

  5. Legend — A color key at the bottom of the page explaining each status

Understand Your Stream Health Indicators

Each driver has a primary status based on its stream connection and audio feed. Status is shown as a colored indicator on the driver card and reflected in the summary counts at the top of the page.

Each color indicates whether a stream is receiving audio, has gone silent, or is not working.

Stream status indicators:

Healthy (Green) - The stream is active. ONE TRANSCRIPT is receiving and transcribing audio. No action required.

Silent (Yellow) - The stream is active, but no audio has been detected for longer than the Silent Threshold (default: 1 minute). This may indicate that the audio source is quiet, muted, or misconfigured.

ⓘ Silent status does not always indicate an issue. Drivers may be inactive during certain parts of a session.

Failed (Red) - The stream is not connected or not delivering audio. Common causes include:

  • No stream URL configured for the driver
  • The stream processor has crashed or cannot connect
  • The stream URL is invalid or unreachable

Duplicate URL (Orange Ring) - Multiple drivers are using the same audio feed, which may result in incorrect transcription attribution.

⚠ Ensure each driver has a unique stream URL in Settings → Drivers to avoid misattribution.

See also:

Monitor Stream Health During a Live Session