Manage Users and Drivers

ⓘ Only users with the required administrative permissions can manage user accounts.

ADMIN and MANAGEMENT roles can create, edit, and delete users
ADMIN role exclusively can assign teams and configure advanced multi-tenancy settings

Before you start

💡 In ONE RACEHUB, a Driver is created as a user with the Driver role. This means you manage Drivers in the same place as other users, even if they don't need to sign in to the application.

Drivers who only need to be assigned to Run Sheets: No email address is required if they don't need login access.
Drivers who need to sign in: Enter an email address so they can receive their login credentials.

💡For the best viewing experience, open the video in full screen.

Open Users / Drivers

Go to Configuration → Admin → Users / Drivers from the sidebar.

The Users / Drivers list displays your existing accounts. Use the available filters to find users by role or active status.

From this page, you can:

Add a new user
Edit an existing user
Assign a user to a team
Deactivate a user
Delete a user

Add a user or driver

Select Add new person on the Users / Drivers page
Enter the required details
Select Save

User fields

Field	Description
Name	Full name of the person or group, e.g., “Mechanic Team 1”
Role	Select the role that matches the person’s job
Username	The unique username used to sign in
E-Mail	The email address used to send the welcome email and initial password
Acronym	Shown when the role is Driver. Use a short driver code, such as a three-letter acronym
RunSheet Style	Sets the default Run Sheet layout for this user. Admin only.
Team	Assigns the user to a team when multiple teams share the same server. Admin only.

ONE RACEHUB sends login credentials by email.

Multi-team environment

Use team assignment when multiple teams work in the same ONE RACEHUB instance.

Example setup:

User	Role	Team	Visible Contestants
Sarah Johnson	Car Engineer	Ferrari GT3	Ferrari GT3 cars
Mike Chen	Car Engineer	Mercedes GT3	Mercedes GT3 cars

Result: Both users work in the same ONE RACEHUB instance, but only access the data assigned to their team.

Edit a user

Select the user you want to edit, update the required information, and select Save.
Depending on your permissions, you can also manage individual user configuration. For information about how these settings affect access, see Roles and Permissions.

Deactivate a user

⚠️Use deactivation when someone should no longer access ONE RACEHUB, but their historical data should remain available.

Open the person’s user record
Clear Active User
Select Save

The user can no longer sign in to ONE RACEHUB.

⚠️ Prefer deactivating users instead of deleting them when their name is linked to historical Run Sheets, Setup Sheets, jobs, or other records.

Reset a user's password

An Admin can select Reset Password to generate a new password.

Open the person’s user record
Select Reset Password
Copy the generated password from the dialog
Share it securely with the user if needed

If an email address is registered for the user, the new password is also sent to them by email.

💡 Ask the user to change the generated password after signing in.

Delete a user

Deleting a user permanently removes the account.

⚠️This action is irreversible. If you need to preserve historical data associations, deactivate the user instead.

A user cannot be deleted while they are still assigned as a Time Tracker approver for other users.

Recommended workflow for adding users

Create the person with the correct role.
Add an email address if login access is required.
Set Driver-specific fields if the role is Driver.
Assign a team if your ONE RACEHUB instance is used by multiple teams.
Configure access restrictions if the user should only see specific events or cars.
Ask the user to sign in and update their profile.