Recover Missing Audio and Transcriptions
Backfill missed transcriptions with a recording, or prevent gaps by extending the session before it ends.
Missing audio usually happens when:
- The session ended or was stopped
- A stream disconnected during the event
- The session timing didn’t match the event
- Audio was assigned to the wrong channel
- Your browser lost connection
Recover the missing audio
If you have a recording of the missing period (MP3, MP4, or WAV), you can recover it by uploading the recording.
Follow the full steps in Add Audio to Session.
⚠︎ Before you upload, make sure you know when the recording starts in session track time.
What cannot be recovered:
Without a recording, ONE TRANSCRIPT cannot:
- Recreate audio after the session end time
- Recover audio from a stopped session
- Restore audio lost during a stream failure
- Fill historical gaps automatically