Message Actions

Select a message in the feed to view available actions.

Play Audio (1) — Play the original audio associated with a message. Verify the transcription or review the radio communication.

Copy Messages (2) — Copy one or multiple messages to your clipboard to use in reports, notes, or other tools.

Copied content includes Timestamp, Driver name, and Message text:

14:32:08 VER We’re boxing this lap, stay out 

• Single message: Use the Copy action or Ctrl + C
• Multiple messages: Click a message, then use Shift + click to select multiple messages → press Ctrl + C

Mark Messages as Important (3) — Mark important messages with the star icon to make them easier to find during a session.

• Important messages appear in the Important Messages panel and are visible to other users viewing the session.
• Use important messages to highlight key incidents, strategy calls, safety-related communications, or other information you want to revisit later.

Edit Messages (4) — Edit a message to correct or improve the displayed transcription.

After a message is edited, an (edited) label appears on the message.

Retranscribe Messages (5) — Retranscribe processes the original audio again and generates a new transcription.

Use Retranscribe when:

• The transcription is significantly inaccurate
• A new transcription may produce a better result

Copy Message ID (6) — Copy the selected message’s ID to your clipboard to reference it in support requests or integrations.

Download Message Audio (7) — Download the audio snippet for the selected message.

Delete Messages (8) — Delete permanently removes messages from the session.

See also:

• Filter Your Message Feed
• Create and Manage Keywords
• Create and Manage Word Replacements